Tax Free Orders Outside UK

Tax‑Free Orders for International Customers

Orders shipped outside the United Kingdom are not charged UK VAT (20%). Our checkout automatically removes UK tax for international customers, so the price you see is the tax‑free amount.

You will only pay tax on the shipping cost, as required by UK law.


Import Duty & Local Taxes (Delivered Duty Unpaid)

All international orders are shipped Delivered Duty Unpaid (DDU). This means:

  • We cannot mark goods as “gift” or undervalue items

  • You may be charged import duty, VAT, or handling fees when the parcel arrives

  • These charges are set by your local customs authority

  • Waller BMX does not control or collect these fees

Some parcels may pass through customs without charges, but this varies by country. Please place your order assuming you will be charged local duty/tax.


If You Refuse to Pay Import Charges

If you refuse to pay import fees and the parcel is returned to us, your refund will be reduced by:

  • The courier’s return fee

  • The original shipping cost

  • Any customs handling charges

  • Payment processing fees

  • Any applicable restocking/handling fees

This is also explained in our Terms & Conditions.


Worldwide Shipping

We ship worldwide. If your country is not listed at checkout, please contact us for a quote:

📧 sales@wallerbmx.co.uk