INTERNATIONAL ORDERS

Tax-free orders outside the UK

UK VAT is removed at checkout for orders delivered outside the United Kingdom. Local import duty, tax and courier fees may still apply when your parcel arrives.

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UK VAT removed

Our checkout automatically removes UK VAT (20%) when you enter an international delivery address.

Local charges may apply

UK VAT removal does not mean your order is free from tax in its destination country.

Import duty & local taxes

All international orders are shipped Delivered Duty Unpaid (DDU). This means:

  • We cannot mark goods as “gift” or undervalue items

  • You may be charged import duty, VAT, or handling fees when the parcel arrives

  • These charges are set by your local customs authority

  • Waller BMX does not control or collect these fees

Some parcels may pass through customs without charges, but this varies by country. Please place your order assuming you will be charged local duty/tax.

If import charges are not paid

If you refuse to pay import fees and the parcel is returned to us, your refund will be reduced by:

  • The courier’s return fee

  • The original shipping cost

  • Any customs handling charges

  • Payment processing fees

  • Any applicable restocking/handling fees

This is also explained in our Terms & Conditions.

Worldwide shipping

We ship worldwide. If your country is not listed at checkout, contact us with your delivery address and the products you would like to order for a quote.